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Product Information

Product Line *
Model *
Purchase Date *
Serial Number *	Serial number is damaged or missing.
Lamp Hours *	When the projector is in operation, the duration of hours the lamp has been used is automatically calculated by the built-in timer. You can also get the lamp hour information on the INFORMATION menu of the projector
To help us provide support please enter the serial number of your product.

In case of queries related to Service & Warranty or Technical Support, kindly visit respective categories above.

Problem Description

Please provide a short summary of your query in the subject field, followed by a detailed explanation in the description field below it.
Subject *
Detailed explanation *
Proof of purchase	Choose
Any warranty claim must be accompanied by a valid proof of purchase. In the absence of such a document BenQ will offer to carry out any necessary repairs against payment.
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Attachments

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Existing RMA Case

If you already have a case open with BenQ customer support, please enter the RMA number for that case here.
RMA Number

Customer Data

Customer Type *
Company *
VAT *
First Name *
Last Name *
Email Address *
Phone Number *
Fax Number
Country *

Primary Address

Address Line 1 *
Address Line 2
Postcode *
City *
If you want to have your device delivered to a different address, please click here

Ship To Address

Address Line 1 *
Address Line 2
Postcode *
City *

Please fill in the correct captcha *

After you submit this form and your inquiry has been registered, our system will automatically send a confirmation e-mail with your ticket number. Please ensure the email address ‘noreply@benq.eu’ is permitted in any e-mail filtering/SPAM blocker you may have.

If you do not receive a confirmation e-mail after more than one hour, please call BenQ support at the contact number listed on our website under the Support / Call Us page. Please do not submit the form again.

By submitting the form, you represent and warrant that you are the lawful owner of the information you provided or you have the authority to provide the information. And you agree that BenQ can retain the information provided for an indefinite period of time unless otherwise requested by you. In addition, you agree to:
1. Receive phone call and Email from BenQ to fulfill your specific requests.
2. Be contacted for the sole purpose to personalize and to enhance services, such as on-site appointments, service survey, and other related service actions
3. BenQ having authorized third parties to process your data for the sole purpose of fulfilling your specific requests.

We make sure you have control over your information. If you would like to have your information removed from our record or to have a copy of the information you provided, please send a request by the above form.

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